Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

My truck failed inspection for a nail in the tire. The nail was in the tread and not causing an air leak.

I waited in line for over one and a half hours and then another forty-five minutes while my truck was "Inspected". I also noted that the employee was sitting in my vehicle running the air conditioning during the forty-five minutes that I was sitting around waiting for him to finish. I asked them to fix the tire and was told that I would have to wait another three to four hours since they were busy. Busy, really.

How long does it take to pull out a nail and put a plug in while it was on the lift. Steer away from this store and this company.

Review about: Virginia Tire And Auto Vehicle Inspection.

Reason of review: Poor customer service.

I didn't like: Entire experience.

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